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Customer service

Customer service is super important and should not be underestimated. The community your business builds will be reliant on the quality of your customer service and the conversations you engage with on all levels. Receiving feedback from your customers and improving your business thus are key elements of growth and effective product development. If you know what they think of your services, you can react accordingly. If you don’t, the business will most likely stagnate, because you will be second-guessing what your market wants.


7 Facebook Post Ideas For Small Businesses

Last week, we spoke about getting your business on Facebook and the benefits of doing so. But, once you have your Facebook page set up, what should you post? What type of post gets the best engagement? And what kind of posts would work best for your audience? We’ve included a list of seven simple Facebook post ideas that are perfect for the small business owner.


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