News & Stuff | Photography and Business Blog | Theimagefile

Partners

Print Lab Credit System

Theimagefile has developed a credit system that allows you, as partner print labs, to offer cost-of-goods credits to photographers. It’s a great system that can be used to reward photographers for signing up to your lab/email list, as a refund, or reward or to encourage sales during a specified time period.

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SWPP Conference!

Europe’s biggest annual photographic Convention and Trade Show has begun its final countdown!  The Societies’ 2015 Convention Trade Show is now only 7 days away but you can still access the Trade Show element of the event free of charge. To do this you MUST register with the Societies before 10th January 2015!

The SWPP conference is being held at the Hilton London Metropole from Friday 16th January to Sunday 18th January 2015 and will have over 100 exhibitors showing the latest products and services in the photographic industry. Theimagefile will be exhibiting on stands M34/35 so come along and say hi!

Register with the Societies before the 10th January 2015 to gain free entry to the Trade Show!

Find our more about The Societies 2015 Convention Trade Show.

Remember to follow us on Facebook, Twitter and Google+ 🙂

 

Throwback Thursday – How To Contact A Partner Lab!

As the festive season is almost upon us and the mad rush for Christmas orders are fully underway we wanted to share a really useful tool within theimagefile. We’ve all known the pain of a lost or damaged order, often completely out of anyone’s control. Normally, this can be solved by contacting the print lab and having a replacement order printed and sent to the customer. However, this can seem a little daunting if you don’t know where to start, but have no fear, theimagefile is here to help! So, we wanted to remind you of how to resolve a problem with a partner lab order here on theimagefile…

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If you’re ever faced with the task of having to resolve an order problem then:

  1. Log in to your account on theimagefile.
  2. Go to Help and Support and type in “How to resolve a problem with a partner lab order”.
  3. The help article talks you through the steps; from which partner lab was used (unless self-fulfilled) along will all their contact details and order ID number.

It really is that simple!

P.S. Remember! You can also resend download links from the order details page within the first thirty days!

 

Ding Ding! Last Orders For Christmas!

It’s officially December next week (eek!) which means that Christmas is going to start flying towards us. This is very exciting, even for those unprepared, panic-stricken members of the team. As old Saint Nick will be getting his boots on shortly we wanted to give out a little bit of information for anyone who has a Christmas offer or is expecting last minute print orders. Below we’ve included the Christmas closing dates for our partner labs, so get your Christmas orders in by these dates!

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