Brand Audit: Visual Identity
This is the first time we have talked about visuals and design in this brand audit series. This is for a reason. Until you have completed steps 1-6, you really shouldn’t by worrying about how your brand looks. Usually, the majority of us would have thought of the word “audit” and immediately started on the […]
Why Client Communication Is So Important
Good client communication is so important to the long term success of any business. In the early stages of a client relationship, good and effective communication is key to ensuring your product and service will meet clients needs and expectations. As the relationship develops regular communication with your customer base, allows you to grow and […]
The 5 Foundation Blocks Of Client Communication
I know we’ve spoken about how to improve client communication before but I wanted to cover what, to me, are the main foundation blocks of great client communication. Yes, client communication is fundamentally talking to clients on a regular basis, but in my opinion it is far more than that. So here are my five […]
5 Ways To Improve Client Communication
In my opinion, client homework is one of the main foundation blocks to creating a great client relationship and keeping your process running smoothly. Whenever client homework is mentioned one question is inevitably going to pop up; “how do you get your clients to do the homework and deliver the information on time?” Well, it’s […]