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Why Client Communication Is So Important

Posted on October 24, 2016 by Elsa under Business, Inspiration, Sales and Marketing

Tweet Good client communication is so important to the long term success of any business. In the early stages of a client relationship, good and effective communication is key to ensuring your product and service will meet clients needs and expectations. As the relationship develops regular communication with your customer base, allows you to grow […]

5 Simple Ways To Boost Your Client Relationships

Posted on May 10, 2016 by Elsa under Business, Inspiration

Tweet Building a strong and lasting customer relationship is one of the easiest ways of providing great customer service and a first class client experience. It is also one of the simplest ways of retaining loyal customers for years to come. After all, it’s far easier to grow your customer base with loyal past customers […]

7 Types Of Emails You Should Be Sending

Posted on April 8, 2016 by Elsa under Business, Sales and Marketing

Tweet In the creative industry a huge percentage of business comes from past clients. This is why it’s so important to build great client relationships. One of the easiest and most cost effective ways of doing this is to use email marketing. So here are seven types of emails you should be sending to your […]

Why And How To Educate Your Clients

Posted on December 14, 2015 by Elsa under Business, Coffee Break, Inspiration

Tweet When you’ve worked within an industry for a significant amount of time you tend to know the ins and outs of your business, the correct terminology to use and the reasons behind each of your processes. However, when you work with new clients it’s easy to forget that your industry is completely foreign and […]

Client and Account Management

Posted on July 6, 2015 by Rich under Sales and Marketing

Tweet “Your most unhappy customers are your greatest source of learning.” Bill Gates When anyone starts a service or a business, their overriding sentiment is based on their brilliant product and how much customers are going to love it as much them. The reality is that there will be some who love it like you, […]

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