Tweet Customer service is super important and should not be underestimated. The community your business builds will be reliant on the quality of your customer service and the conversations you engage with on all levels. Receiving feedback from your customers and improving your business thus are key elements of growth and effective product development. If […]
Tweet Last minute shoppers contribute to a large portion of most Christmas retail sales. Although you may think that December is a time to wind down your Christmas marketing, it’s worth plugging away a little longer to capture those last minute purchases. So how do you make the most of last minute shopping?
Tweet Repeat business is the bedrock of a successful business, whatever the field. It is a far smoother path to generating revenue than chasing after new customers. People who are already sold on your products and way of doing things make for great champions of your business. They’re your best marketing tool for new customers.
Tweet Unfortunately, negative reviews happen to us all, and seeing a customer say bad (and often hurtful) things about your business can really sting. We all work hard to make our businesses the best they can be so the idea of a customer disliking what you have to offer can be painful and difficult to deal […]
Tweet Building a strong and lasting customer relationship is one of the easiest ways of providing great customer service and a first class client experience. It is also one of the simplest ways of retaining loyal customers for years to come. After all, it’s far easier to grow your customer base with loyal past customers […]